Support

Questions, bugs or ideas? Write to us, we usually reply within two business days.

How do I add a product?

Tap the camera button, take a photo (or skip it), then enter the expiry date or the months shown on the open-jar symbol.

What is PAO?

Period After Opening: the open-jar symbol with a number like 12M means the product stays good for 12 months after you open it. Shelfie counts it for you.

I don't get reminders

Check that notifications for Shelfie are allowed in iOS Settings → Notifications, and set your reminder time in Profile.

What does Premium include?

Unlimited products (the free plan holds 5), reminders 30 and 7 days before expiry, the expiry calendar and the shopping list. Premium is a monthly auto-renewing subscription with a 7-day free trial for new subscribers.

How do I cancel or restore my subscription?

Cancel any time in iOS Settings → your name → Subscriptions, at least 24 hours before the period ends. To restore on a new device, open Profile → Restore purchases.

Will my products sync between devices?

Not yet. Your shelf is stored only on the device where you created it.